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Records & Electronic Document Management Software

The applications of Records Management (RM) and Document Management (DM) merged in the 1990s to become Records and Document Management Systems or EDRMS.

The aim of an EDRMS is to allow businesses to manage their records and electronic documents throughout their life cycle (from their creation right through to their destruction) in a single integrated system.

As a records and document management system, CRM Mall has a full complement of EDRMS capabilities including retention/archiving, tracking, version control and check-in/check-out functionality. A major differentiating factor to other EDRMS packages is our server based rules driven solution, Document Capture for CRM Mall, which allows the automatic capturing and classification of electronic documents, including e-mails.

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