Knowledgeone Corporation’s Implementation Consulting Service is usually conducted after a Pre-Implementation or Upgrade Consultancy. The objective of this consultancy is to ensure that the configuration of CRM Mall is ready for the Go Live date. It ensures that all recommendations provided within the Pre-Implementation report are implemented accurately and efficiently within the organization.
A Knowledgeone consultant will review the initial report and recommendations and then implement the approved changes and recommendations. The Consultant will also advise and guide your staff on how they can implement these specific strategies in accordance with their needs.
Involving Knowledgeone Corporation from the commencement of the project ensures a clear and consistent understanding of any issues and when to address them, which will result in changes being correctly implemented.
A detailed report is also provided as part of the Implementation Consultancy to explain exactly how your Knowledgeone Corporation system has been configured. This report also includes sample administrative settings such as security.
For other areas that involve procedural, physical or technical attention, Knowledgeone Corporation will advise your staff in the compilation of documentation or supervision required to implement the necessary changes. Knowledgeone Corporation consultants will also assist in the presentation of these new changes to both management and users of the new system, if required.