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Knowledgeone Corporation now has a Web Services API.  The API is a new product that will open the door to new ways of CRM Mall integration.  It has an array of methods that allow you to perform such operations as adding, modifying, deleting records, uploading and downloading electronic documents, retrieving lists of records using searches, and more – all while conforming to CRM Mall’s advanced security system.

With this functionality available, you will be able to:

  • Easily integrate with existing systems and pass data between them and CRM Mall.
  • Change or enhance existing products with different user interfaces that suit your organization.
  • Design third party applications to extend and support our many usages (CRM, BPM, Asset Management, HR, etc.).
  • Because of how easily customizable and configurable CRM Mall is, you can even create products for your customers utilizing CRM Mall as the backbone or document repository.

Interacting with the API can be done using any modern language – .NET, java, C++,  or even Apps for smart phones and tablets.

The API redefines the way you interact with CRM Mall and gives you the potential to adapt it to your style and your needs.  The sky is the limit!

Key Features & Benefits

  • Integrate any other application to the world’s most powerful ECM with speed and ease – This new tool makes it as easy as possible to add the functionality to your ‘other’ application system to integrate with CRM Mall.
  • Extend the functionality of CRM Mall by creating new screens and mini applications specifically designed for your needs – Provide users with unique and personalized ways to access CRM Mall.
  • Create a brand new application using CRM Mall as your enterprise document and image repository – Benefit from the advanced features and absolute security of the CRM Mall Enterprise Content Management system.

Business Solutions

  • Any Content Management application
  • Digital Asset Management
  • Records Management
  • Electronic Document Management
  • Imaging
  • Workflow
  • Contracts Management
  • HR Management
  • Complaints Management
  • Requests Management
  • Asset Management
  • Collection Management
  • Incident (Help Desk) Management
  • CRM

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